Returns & Exchanges
At Eveline Cosmetics, we are committed to your beauty satisfaction; if you are not completely happy with your purchase, you can return unused products within 30 days for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing